CALL CENTER CRM

Voice communications over IP networks, called VoIP, is the use of data networks that use a set of network protocols (TCP / UDP / IP) to transmit real-time voice signals in the form of data packets.

The natural evolution led to the emergence of IP communications, which is the provision of telephone service through the IP network to make calls and voice communication.

GUISOFT provides a study and application of personalized communications that standard solutions do not fit or the services required are very specific, whether voice or data.

Exemplos de serviços

SMS Service

Click2Call Service

Implementation of Call Center service

Implementation of VOIP telephone exchanges with IVR’s and Cloud Contact